Shipping Policy

Last Updated: April 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipment of products purchased through Ventmale. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure transparency and fairness in our shipping practices while providing maximum legal protection to ventmale.

Scope and Applicability

This policy applies to all orders placed through Ventmale and is applicable to all customers within the jurisdiction of Latvia (LV). It is intended for individuals and entities purchasing products for personal or commercial use.

Definitions

  • “Customer”: Any individual or entity that places an order through Ventmale.
  • “Order”: A request made by the Customer to purchase products from Ventmale.
  • “Shipping”: The process of delivering products from ventmale to the Customer’s designated address.

Main Policy Content

1. Shipping Methods

ventmale offers various shipping methods to accommodate the needs of our Customers. The available shipping options will be presented at checkout, and Customers may select their preferred method based on speed and cost.

2. Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the products, and the delivery location. All shipping costs will be clearly displayed at checkout prior to order confirmation.

3. Delivery Times

Estimated delivery times will be provided at checkout. While we strive to meet these estimates, ventmale cannot guarantee delivery dates due to factors beyond our control, including but not limited to weather conditions, customs delays, and carrier issues.

4. Order Processing

Orders will be processed within [insert processing time, e.g., 1-3 business days] after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

5. International Shipping

Currently, ventmale only ships within Latvia. For inquiries regarding potential international shipping, please contact us at [email protected].

6. Risk of Loss

All items purchased from Ventmale are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the Customer upon our delivery to the carrier.

7. Damaged or Lost Shipments

If a shipment is damaged or lost during transit, Customers must notify ventmale within [insert time frame, e.g., 7 days] of the expected delivery date. We will work with the carrier to resolve the issue and may require documentation to process claims.

User Rights and Obligations

Customers are responsible for providing accurate shipping information at the time of order. ventmale is not liable for delays or non-delivery resulting from incorrect or incomplete addresses provided by the Customer.

Limitations and Disclaimers

ventmale shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to loss of profits, data, or use. Our liability is limited to the maximum extent permitted by law.

Data Protection/Security

All shipping information provided by Customers will be handled in accordance with our Privacy Policy. We implement reasonable security measures to protect personal information during the shipping process.

Changes to Policy

ventmale reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on Ventmale. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us:

  • Company: ventmale
  • Phone: +3712646821539
  • Email: [email protected]
  • Address: Origo One, Stacijas laukums 2, 7th floor, office 34, Rīga, LV-1050, Latvia

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of Latvia (LV). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Latvia.